Error trapping

DAO libraries missing files error

From the customer support: I am testing SENDBLASTER at a NOTEBOOK with Microsoft VISTA. It presented an error “Some DAO libraries were not found on your PC. Please download….”. I download, and installed. It did not work. Uninstalled, cleaned registers,

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How do I backup my mailing list data?

  The procedure depends on the release you are using.   SendBlaster 2: SendBlaster 2 keeps your data in the following folder:   MyDocuments\SendBlaster2   You just need to make a backup of this folder   SendBlaster 1: SendBlaster 1

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Database maintenance tool

Intensively used databases tend to become fragmented and increase in size; a lot of space on the file may still be occupied by deleted records and unneeded data. This is a waste of space on the disk, but – what’s

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Win Vista – Turning UAC on

If you have multiple user accounts on your system, log-in as an Administrator user (in the screenshot, taken from Control Panel / User accounts, we can see our system has two users, "John" is an Administrator and "Robert" is a

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Troubleshooting network problems

This tutorial will guide you through how troubleshoot the most common configuration errors (on your Pc or local network) that may prevent SendBlaster (as well as any other group mailing software) from sending any message. It is important to understand

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SMTP server time out error

Check out the advice given to one of our customers about a case of SMTP timeout. He kept getting “Server time out” error. His account with the SMTP server was fine, so we suggested some settings for the newsletter software to

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