Most of the times this is caused by your firewall preventing SendBlaster from accessing the Internet. Please temporarily disable your firewall on your local PC or network gateway before sending.
Some antivirus programs can also be causing this problem; we suggest that you temporarily disable your antivirus too.
A detailed tutorial on troubleshooting is available here: troubleshooting network problems.
Bulk emailer software configuration category Page 3 of 3
When I launch a mailing, some of the email messages or addresses don’t get sent and return an error.
When sending to lots of email addresses it is normal that not all of the email messages go through: some of the email addresses could have become inactive or be temporarily jammed, e-mail servers could be overloaded, the connection could be momentarily interrupted or slow. If the percentage of sent messages is very low, or even no message is sent, it is necessary to check the Send Settings.
Actually, it could be necessary to change the send mode (direct or through SMTP) and, if your SMTP server uses antispam filters, lower the number of connections and raise the pause between messages. The SMTP server could have restrictions that will prevent you from sending more than a certain number of messages within a specific time span (for instance a given server may not allow sending more than 50 e-mails per hour); in such case, after the first send, the operation will be completed at a later time using the History functions.
If the SMTP server antispam restrictions can’t be overridden and sending operations will go through only with very slow settings, you can try with the direct send or by using a “more tolerant” SMTP server (on the Internet it is possible to subscribe, even for a low price, to very efficient SMTP services).
If the problem arises while using the direct send mode, it may be necessary to manually specify the IP address of the DNS server.
If I purchased a template from another vendor or had template created what are the requirements so that it works with SendBlaster?
SendBlaster Newsletter software supports and can import and send every .eml template as well as .html webpages. Microsoft Word html can generate some errors, so we suggest html editing with internal SendBlaster Html Editor.
With SendBlaster internal html bulk email editor you can embed image files inside bulk emails, this feature is perfect if your images disappear when viewing the final email in your recipient’s inbox.
you can also use external text editors to make a .eml or .html file to be imported into SendBlaster:
- Website X5 - best choice - no html skills needed
- Macromedia Dreamweaver - famous html wysiwyg
Freeware html editors for newsletter template edit
- SendBlaster bulk emailer free version (basic html and formatting tools)
- Notepad++ (Windows, Open Source, Free)
- Crimson Editor (Windows, Freeware)
- Mozilla SeaMonkey Composer

